Privacy Statement

    Privacy Statement

    Last Updated: 4/15/2026

    At wheredowestand,ca we believe in a "privacy-first" approach to the web. We only collect the bare minimum information needed to process your requests and run our business.

    1. No Tracking & Analytics

    We do not use invasive tracking cookies or "spy" on your browsing habits.

    • Plausible Analytics: We use Plausible for website statistics. This is a privacy-focused tool that does not use cookies, does not collect personal data, and is fully compliant with GDPR, CCPA, and PIPEDA. Your visit remains anonymous.

    2. Information We Collect

    We only collect personal information that you voluntarily provide to us:

    • Order Information: When you place an order, we collect your name, email, phone number, and physical address. This is strictly used for order fulfillment and communication regarding your purchase.

    • Contact Form: If you use our contact form, we collect your email address so we can respond to your inquiry.

    3. Payments (Stripe & PayPal)

    We do not store your credit card information on our servers. All payments are processed through Stripe and PayPal. These third-party processors are the "Data Controllers" for your financial info. You can view their privacy policies here: Stripe Privacy / PayPal Privacy.

    4. Embedded Content

    • YouTube: We embed videos from YouTube. When you play a video, YouTube may collect information about your interaction according to their own privacy standards.

    • tawk.to: Our live chat widget (tawk.to) collects your IP address and any information you provide during a chat session to help us assist you in real-time.

    5. Data Storage

    Your data is stored securely using Replit’s infrastructure and database systems. We do not sell, rent, or share your personal information with third parties for marketing purposes.

    6. Your Rights

    Under Canadian privacy laws (PIPEDA), you have the right to request a copy of the data we hold about you or ask us to delete it. To do so, please contact us at rob@robfullerton.com.